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Summary
Complaint detail
Privacy and warranty policy accepted
Reason for complaint
*
Returning goods
Chipping
Request
Click connection comes loose
Click connection cannot be made
Wrong goods
Colour/gloss differences
Moisture problem
External material
External damage
Smell
Scratch
Material defect/damage
Embossing error / impression
Other
Pollution
Waving / topstitching
Transport damage
Complaint title
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Description of complaint
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Company
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Name of the company (location / branch)
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Customer number
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Street
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Postcode
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City
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house number
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Country
AD - Andorran
AE - Utd.Arab Emir.
AF - Afghanistan
AG - Antigua/Barbuda
AI - Anguilla
AL - Albania
AM - Armenia
AN - Dutch Antilles
AO - Angola
AQ - Antarctica
AR - Argentina
AS - Samoa, America
AT - Austria
AU - Australia
AW - Aruba
AZ - Azerbaijan
BA - Bosnia-Herz.
BB - Barbados
BD - Bangladesh
BE - Belgium
BF - Burkina Faso
BG - Bulgaria
BH - Bahrain
BI - Burundi
BJ - Benin
BL - Blue
BM - Bermuda
BN - Brunei Daruss.
BO - Bolivia
BR - Brazil
BS - Bahamas
BT - Bhutan
BV - Bouvet Islands
BW - Botswana
BY - Belarus
BZ - Belize
CA - Canada
CC - Coconut Islands
CD - Dem. Rep. Congo
CF - CAR
CG - Rep.of Congo
CH - Switzerland
CI - Cote d'Ivoire
CK - Cook Islands
CL - Chile
CM - Cameroon
CN - China
CO - Colombia
CR - Costa Rica
CS - Serbia/Monten.
CU - Cuba
CV - Cape Verde
CX - Christmas Islnd
CY - Cyprus
CZ - Czech Republic
DE - Germany
DJ - Djibouti
DK - Denmark
DM - Dominica
DO - Dominican Rep.
DZ - Algeria
EC - Ecuador
EE - Estonia
EG - Egypt
EH - West Sahara
ER - Eritrea
ES - Spain
ET - Ethiopia
EU - European Union
FI - Finland
FJ - Fiji
FK - Falkland Islnds
FM - Micronesia
FO - Faroe Islands
FR - France
GA - Gabon
GB - United Kingdom
GD - Grenada
GE - Georgia
GF - French Guayana
GH - Ghana
GI - Gibraltar
GL - Greenland
GM - Gambia
GN - Guinea
GP - Guadeloupe
GQ - Equatorial Guin
GR - Greece
GS - S. Sandwich Ins
GT - Guatemala
GU - Guam
GW - Guinea-Bissau
GY - Guyana
HK - Hong Kong
HM - Heard/McDon.Isl
HN - Honduras
HR - Croatia
HT - Haiti
HU - Hungary
ID - Indonesia
IE - Ireland
IL - Israel
IN - India
IO - Brit.Ind.Oc.Ter
IQ - Iraq
IR - Iran
IS - Iceland
IT - Italy
JM - Jamaica
JO - Jordan
JP - Japan
KE - Kenya
KG - Kyrgyzstan
KH - Cambodia
KI - Kiribati
KM - Comoros
KN - St Kitts&Nevis
KO - Croatia
KP - North Korea
KR - South Korea
KW - Kuwait
KY - Cayman Islands
KZ - Kazakhstan
LA - Laos
LB - Lebanon
LC - St. Lucia
LI - Liechtenstein
LK - Sri Lanka
LR - Liberia
LS - Lesotho
LT - Lithuania
LU - Luxembourg
LV - Latvia
LY - Libya
MA - Morocco
MC - Monaco
MD - Moldova
ME - Montenegro
MG - Madagascar
MH - Marshall Islnds
MK - Macedonia
ML - Mali
MM - Burma
MN - Mongolia
MO - Macau
MP - N.Mariana Islnd
MQ - Martinique
MR - Mauretania
MS - Montserrat
MT - Malta
MU - Mauritius
MV - Maldives
MW - Malawi
MX - Mexico
MY - Malaysia
MZ - Mozambique
NA - Namibia
NC - New Caledonia
NE - Niger
NF - Norfolk Islands
NG - Nigeria
NI - Nicaragua
NL - Netherlands
NO - Norway
NP - Nepal
NR - Nauru
NT - NATO
NU - Niue
NZ - New Zealand
OM - Oman
OR - Orange
PA - Panama
PE - Peru
PF - Frenc.Polynesia
PG - Pap. New Guinea
PH - Philippines
PK - Pakistan
PL - Poland
PM - St.Pier,Miquel.
PN - Pitcairn Islnds
PR - Puerto Rico
PS - Palestine
PT - Portugal
PW - Palau
PY - Paraguay
QA - Qatar
RE - Reunion
RO - Romania
RS - Serbia
RU - Russian Fed.
RW - Rwanda
SA - Saudi Arabia
SB - Solomon Islands
SC - Seychelles
SD - Sudan
SE - Sweden
SG - Singapore
SH - Saint Helena
SI - Slovenia
SJ - Svalbard
SK - Slovakia
SL - Sierra Leone
SM - San Marino
SN - Senegal
SO - Somalia
SR - Suriname
ST - S.Tome,Principe
SV - El Salvador
SY - Syria
SZ - Swaziland
TC - Turksh Caicosin
TD - Chad
TF - French S.Territ
TG - Togo
TH - Thailand
TJ - Tajikistan
TK - Tokelau Islands
TL - East Timor
TM - Turkmenistan
TN - Tunisia
TO - Tonga
TP - East Timor
TR - Turkey
TT - Trinidad,Tobago
TV - Tuvalu
TW - Taiwan
TZ - Tanzania
UA - Ukraine
UG - Uganda
UM - Minor Outl.Isl.
UN - United Nations
US - USA
UY - Uruguay
UZ - Uzbekistan
VA - Vatican City
VC - St. Vincent
VE - Venezuela
VG - Brit.Virgin Is.
VI - Amer.Virgin Is.
VN - Vietnam
VU - Vanuatu
WF - Wallis,Futuna
WS - Samoa
YE - Yemen
YT - Mayotte
ZA - South Africa
ZM - Zambia
ZW - Zimbabwe
Telephone of the contact person
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E-mail of the contact person in the store
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Origin details
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Product information
Product EAN
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Batch no.
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Quantity claimed (in planks, boxes, m²)
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Documents, room sketches and other attachments
A file needs to be attached.
